The Tribez

Made it to level 44 after months of playing and I open the app today and I am back to square one. I am pretty upset. I am not a gamer and I didn't play this game that often but I enjoyed it for an hour or so a day. I am really upset that months of progress just disappeared!

This is a very fun game. But the customer service department of the Game Insight people is so terrible. I have come to conclude that this company cares only for the money it makes and not one wit for its customers. God forbid, you ever have an issue that requires help from them. IF they answer their service tickets at all, you will likely get only canned responses that never actually address you the customer. There motto seems to be... ignore them long enough and the problems will go away. Don't be fooled by 5 star reviews. The game itself gives a quest to leave a five star review in order to get gems thus the 5 star reviews here might not be sincere since they were bribed. This is not a pay to play game, never the les I have bought stuff freely for Tribez because I enjoyed it. But I am at the point now where I refuse to give these jerks anything more. There are better games run by better companies out there. Don't buy into this game. You have been warned.

Reached point of going to Farmer's Bay. App downloaded new assets, unpacked them, went to 100% loading island, then app terminates before displaying any of island. Luckily app restarts on Ancients where I was before Farmer's was installed. Rebooted and app starts on Ancients but always terminates right after Farmer's load reaches 100% and before anything displayed. No graphic is displayed in island selection list for Farmer's. Also numerous new quest icons no longer showing while older ones do show. Surface Pro 2 w/ all updates applied. No indication of any update to app in store. Problem worse after 19Mar15 update. Same issues as before, but now crashes when trying to move between islands if I've taken any action on the current island. Game restarts okay after crash (nothing lost) and can them move to another island provided I don't do anything on current island.